New Holland Terms and Conditions

Parts Return Policy

Parts Returns: All claims for returned parts must be made within 15 days of sale. All returned parts are subject to a 20% restocking charge. All returned parts must be in the original package, in a new salable condition (Never installed on a machine) and include the original invoice or packaging slip. Any parts returned after 30 days of original purchase date will not be returned for any reason. No returns or exchanges are allowed on special order parts, non-stock parts, electrical, rubber parts or gaskets. Exchange components cores must be returned within 15 days. Credit for "As Failed" cores will be issued after inspection and approval of rebuilder. Cores returned under older part numbers that have since been substituted may not be entitled to the credit amount of the most current part number sold. A core charge will be made, and credit will only be issued when the serviceable core is accepted within 15 days of sale.

Shipping and Handling

Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared. We will notify you if there is an increase in the shipping charge for your order prior to billing and shipping.
Shipment By UPS: We ship via SpeeDee, UPS Ground or US Postal Service in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.
Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.
Consolidated Shipments: Entire orders will be shipped together if possible.

Returns and Exchanges

General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns. Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 20% restocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.

Customer Order Error: Incorrect customer orders can be exchanged for any other item with paying the restocking charge. However, the customer will pay the additional shipping and handling charge.
Return/Exchange Instructions: Enclose a copy of your packing list or e-mail invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.

Sales Tax

Sales tax is charged on orders if required by law.

Payment Methods

Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.

Backordered Items

Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option.
Filling backorders: Backorders will be filled before new orders when the backordered items become available.

Policies

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.